Terms of Service

1. Introduction

Welcome to Ozias Industry, a registered and certified clothing manufacturing company established in 2025. By accessing or using our services, you agree to these Terms of Service.

2. Products & Services

We specialize in high-quality clothing manufacturing, offering custom and bulk production services, including fitness wear, streetwear, fashion wear, and sportswear.

3. Ordering Process

You can place orders through:

• Email: your-email@example.com
• Contact Us page on our website
• Direct phone contact (available on our website)
• Our Alibaba account

4. Payment Terms

• Payments are accepted via bank transfers, online payments, and other agreed methods.
• Orders require an upfront deposit before production begins.
• Final payment is due before shipment.

5. Delivery & Shipping

• Estimated delivery time for samples: 1.5 weeks.
• Bulk production delivery times depend on order size and design complexity.
• We ship worldwide using reliable carriers.
• Ozias Industry is not responsible for shipping delays caused by external factors.

6. Returns, Refunds & Exchanges

• We accept returns/exchanges only for defective or incorrect products.
• Custom orders are non-refundable unless there is a manufacturing defect.
• Customers must report issues within 7 days of receiving the order.

7. Intellectual Property

All custom designs provided by clients remain their intellectual property. Ozias Industry reserves the right to showcase completed work for promotional purposes unless otherwise agreed.

8. Privacy & Data Protection

We protect customer information and use it only for order processing and communication. We do not share personal data with third parties.

9. Limitation of Liability

Ozias Industry is not liable for indirect, incidental, or consequential damages. We are not responsible for delays due to force majeure events (e.g., natural disasters, transportation strikes).

10. Updates to Terms

We reserve the right to update these terms at any time. Changes will be posted on our website.

11. Contact Information

For inquiries or order placement:

• Email: your-email@example.com
• Phone: Your Contact Number
• Website: yourwebsite.com
• Social Media & Alibaba Account: Available on our website